How to order online at Flood marketing

1.	Browse using the Product Directory.
2.	Order using the online order form.

Satisfaction Guaranteed

We guarantee your complete satisfaction with any product purchased from us. Should any product purchased prove otherwise, simply return it to us within 30 days and we shall replace it or credit your charge card

Returns

Should you wish to return your purchase for exchange or refund please:-
1.	Wrap return securely in a good box using strong tape.
2.	Include inside the package a copy of the invoice we sent with your purchase and tell us why you are returning your purchase and what action you wish us to take.
3.	Be sure your package is insured for freight and any other costs are prepaid. We don’t accept freight deliveries to our account or responsibility for loss or damage to returned parcels.
If you are in any doubt about a return, please contact us and we shall advise you.

Post to:  Flood Marketing
              Unit 4, 4-8 Downard Street,
              Braeside.
              Vic. 3195

Privacy and Security

Flood Marketing is protected by SSL (Secure Socket Layer) Communications.

•	Flood Marketing and the AEU respects the privacy needs and concerns of our customers.
•	Flood Marketing & the AEU will not obtain personally identifying information about when you visit our site unless you choose to provide such information to us voluntarily.
•	We are not in the business of selling information to others.

Freight, Handling and Insurance

All online orders are processed by our Mail Order Department before charges are applied. (Charges include GST)
Orders despatched in 7 days or quicker.

Small single items will be $ 5.50 including GST ( Travel Mugs, umbrellas, stubby holders, shirts & polo shirts) Any item with 2 or more or large items, jackets & vests will be $11.00 Including GST

Recipient should have business hours address and be available for signed delivery only - if this is not possible please advise us when ordering.